Privacy Policy — Samrat Power App

Applies to the Samrat Power Android application (package com.samratpower.app) and to the online store at samrat-power-app.krishna27092005.workers.dev.
Last updated: 18 July 2026.

Samrat Power System Pvt Ltd (“we”, “us”) makes lithium battery packs, EV chargers and inverters. This policy explains exactly what the Samrat Power app collects, why, and what we never do with it. We have kept it specific rather than generic, so you can verify it against the app's behaviour.

The short version. The app has no accounts and no logins. We collect your contact and delivery details only when you actually place an order, and we use them only to deliver that order. We do not sell your data, we show no advertising, and the app contains no third-party tracking or analytics.

1. Information we collect

What	When	Why
Name, mobile number, full delivery address, city, state, PIN code, and optionally an email address and order notes	Only when you place an order at checkout	To confirm, pack, deliver and support that order, and to keep a record of the sale as required by Indian tax and accounting law
Order contents, amounts and status	When you place an order	To fulfil the order and handle warranty or service claims
Diagnostic data: the error message, the technical stack trace, the screen you were on, and your device's browser identification string	Automatically, only if a screen in the app fails to load	To find and fix crashes. It is not linked to your name and is not used to identify you
Your shopping cart	As you add items	Stored on your own device only, so your cart survives closing the app. It is not sent to us until you place an order

2. What we do not collect

No location or GPS data.
No access to your contacts, photos, camera, microphone, files or call logs.
No advertising identifiers, and no advertising in the app.
No third-party analytics or tracking software of any kind.
No card, UPI or bank details — see “Payments” below.
No account is created and no password is stored, because the app has no customer login.

3. Permissions the app requests

The app requests only Internet and network state access — needed to load the store and to tell you when you are offline. It requests no other Android permissions.

4. Payments

Orders are currently Cash on Delivery: you pay when the goods reach you, and no payment details pass through the app. If we enable online payment in future, it will be handled by a licensed payment gateway (Razorpay) on their own secure screens. Card, UPI and bank credentials would go directly to that gateway — we would never see or store them, and this policy will be updated before that feature goes live.

5. Who we share information with

We do not sell, rent or trade your personal information. We share it only where it is necessary to complete your order:

Delivery and logistics partners — your name, address and phone number, so your order can be delivered.
Our hosting provider (Cloudflare) — order records are stored on Cloudflare's infrastructure on our behalf.
Government or legal authorities — only where we are legally required to disclose information.

If you contact us through the app's WhatsApp or Call buttons, the app hands the request to WhatsApp or your phone dialler, and that conversation is then covered by those apps' own policies.

6. How long we keep it

Order records are retained for as long as needed to support warranty claims and to meet Indian tax and accounting requirements (generally eight years). Diagnostic crash data is kept only as long as needed to fix the fault.

7. Your rights — including deletion

You can ask us to show you the personal information we hold about you, correct it, or delete it. To do so, contact us using the details below with the mobile number you used to order. We will respond within 30 days. Note that we may need to retain a minimal record of a completed sale where the law requires it.

To remove data stored on your own device, clear the app's storage from Android Settings, or uninstall the app.

8. Children

Our products are industrial and automotive goods sold to adults. The app is not directed at children and we do not knowingly collect personal information from anyone under 18.

9. Security

All traffic between the app and our servers is encrypted with HTTPS. Access to order records is protected by a password held only by the business owner. No system is perfectly secure, but we take reasonable measures to protect your information.

10. Changes

If we change this policy we will update the date at the top of this page, and where the change is significant we will say so in the app.

11. Contact us

Samrat Power System Pvt Ltd
D-6 & D-7, Central Market, Tagore Garden Extn., New Delhi – 110027, India
Email: samratpower@gmail.com
Phone: +91 98103 16115