Effective Date: [23-August ]

1. Introduction

Welcome to Samrat Power. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in connection with our electric bike and lithium battery products. By accessing or using our website and products, you consent to the practices described in this policy.

2. Information We Collect

We may collect personal information from you when you interact with our website, make a purchase, register for an account, or contact us for inquiries or support. The types of personal information we may collect include, but are not limited to:

• Contact information (name, email address, phone number)
• Shipping and billing address
• Payment details
• Product preferences and history
• Website usage data (cookies, analytics)

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• Processing orders and fulfilling purchases
• Providing customer support and responding to inquiries
• Sending transactional emails and order updates
• Personalizing your user experience
• Analyzing website usage and improving our products and services
• Complying with legal obligations

4. Data Sharing and Disclosure

We may share your personal information with third parties only for the purposes mentioned in this Privacy Policy, including:

• Payment processors for order processing
• Shipping and logistics partners for product delivery
• Service providers for website analytics and customer communication
• Legal or regulatory authorities as required by law

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is entirely secure. We cannot guarantee the security of your information transmitted to our website.

6. Your Choices

You have the right to access, correct, update, or delete your personal information. You can manage your account settings and preferences through your user profile on our website.

7. Cookies and Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and gather information about your use of our site. You can adjust your browser settings to refuse cookies.

8. Children’s Privacy

Our products and services are not intended for individuals under the age of [age]. We do not knowingly collect personal information from children.

9. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the revised policy on our website.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [email protected].